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Numbers and impact
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Numbers and impact

A few honest numbers about how we work, and what we are trying to improve.

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By the numbers

Where we are today

6
Collections
Ready for opening day.
40+
Partner farms
Growing for us.
120+
Products
Ready on day one.
85%
Recycled packaging
By weight, and rising.

What we measure

Goals we are working towards

We share our progress openly, including the parts that are still behind. These are our targets for the first year of the online store.

98%
Orders delivered on time
24
Hour return window for fresh food
2
Day average dispatch
Plastic-free packaging85%
Organic partner farms70%
Local sourcing60%
Reused crates and jars92%
Harvested to order78%
Our commitments

Small promises we keep.

Being a small brand means we can be specific. These are the things we commit to, and you can hold us to every one.

  • Fair prices paid to every partner farm
  • Clear prices with no hidden fees at checkout
  • Produce harvested to order, never sold stale
  • Reusable or recyclable packaging on every order
  • A real person answering every message
  • A yearly note on how we did against these goals
A wooden crate of fresh vegetables
A parcel wrapped in paper and twine

Roots & Co.

Follow the journey

Join the early list. We will share our progress along with the news.

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